Refund policy

Return & Refund Policy

At IRON VAN, we want you to enjoy your purchase with confidence. If you experience any issue with your order, please contact us and we’ll do our best to help.

For returns or replacements, we kindly ask customers to report any damaged, defective, or incorrect items within a reasonable time after delivery and provide clear photos or videos showing the issue.

To be eligible, items should be in good condition and preferably in their original packaging. Requests are reviewed individually to ensure the best possible solution for both sides.

Please note that products damaged due to misuse, heavy wear, or improper handling may not qualify for return or refund.

Thank you for shopping with IRON VAN.